No call goes unanswered
AI Voice Receptionist
An AI-powered voice receptionist that answers calls, books appointments and collects information.
Natural conversation in Persian and other languages
Records appointment requests and caller details
Handles multiple calls at once
A summary and report of every conversation
What is the Aivand AI voice receptionist?
The Aivand voice receptionist is an AI voice assistant that talks to callers the way a real receptionist would: it listens, understands and answers. It is trained on your business knowledge and services, answers questions, records appointment requests and caller details, and writes a summary of every conversation for your team.
It can run on your website (as a voice-chat button) or on your business's VoIP phone line, and like Aivand's chatbots it is installed on your own server. You can hear a live example right now: Noushin, Aivand's AI sales agent, talks with visitors on our contact page.
What a voice receptionist does for your business
No call goes unanswered
Calls are answered after hours, at busy times and when every line is taken, so no customer is left waiting on hold.
Answers recurring questions
Explains opening hours, location, services, terms and processes on the spot, so your staff aren't tied up with repetitive calls.
Appointment requests
Asks for the preferred time and the caller's details and records them, so your team can confirm the appointment.
Lead qualification
Asks about the caller's needs, records their details and passes sales calls to your team for follow-up, just as Noushin does for Aivand.
Clinics, practices and services
Built for businesses that take a lot of calls and lose a customer with every missed one, such as practices, clinics and service centres.
How we set up your voice receptionist
- 1
Consultation and requirements
Together we define the types of calls, frequent questions, opening hours and the tasks the receptionist should handle.
- 2
Conversation and knowledge design
We define your business knowledge, the tone, greeting and closing scripts, and the cases that should go to a person.
- 3
Installation and connection
We install the receptionist on your server and connect it to your website or your business's VoIP line.
- 4
Testing with real calls
We test and tune it against real call scenarios and switch it on once you approve.
- 5
Monitoring and improvement
We review call summaries and unanswered questions and keep the receptionist's knowledge up to date.
On your website or your phone line
The voice receptionist works wherever your customers contact you.
- Website (voice-chat button)
- VoIP phone line
- Records requests and caller details
- A summary of every call for your team
Installed on your own server
The voice receptionist is installed on your own server. Its knowledge, settings and call summaries stay on your infrastructure, and you manage access yourself.
AI voice receptionist or a phone menu (IVR)?
Traditional phone menus make callers listen to options and press buttons. An AI voice receptionist is the better choice when:
- You want customers to ask their question in their own words, not dig through menus.
- Many calls are recurring questions that can be answered without an operator.
- You don't want to miss calls outside business hours.
- You want details and a summary recorded for every call, not just a call route.
Time to launch
Setting up a voice receptionist usually takes about a week. The exact time depends on how much business knowledge is involved and the type of connection (website or VoIP line).
Pricing
Pricing depends on your needs: the type of connection, the amount of knowledge and the call volume. After a free consultation, we give you a clear, precise quote.
Frequently asked questions
Which languages does the voice receptionist speak?
It can be used in many languages. Dialects are not supported yet; it works best with the standard form of a language (for example, standard Persian).
Does it work on our phone line?
Yes. It is installed on your business's VoIP line, and it can also be used on your website as a voice-chat button.
Where is call information stored?
The receptionist is installed on your own server, and its knowledge, settings and call summaries stay on your infrastructure.
What happens if it can't answer?
It records the caller's details and request so your team can follow up.
How long does setup take and how much does it cost?
About a week. The cost depends on your needs and is quoted after a free consultation.
Articles about this service
Guides and analysis to help you decide.
The Challenge of Accents and Colloquialisms in Persian Voice Assistants: How Well Does AI Understand Iranian Callers Today?
AI voice assistants handle everyday conversational Persian well, but strong regional accents remain a real challenge. Where the technology stands today, and where Aivand's voice receptionist works best.
Read more
The Real Cost and ROI Calculation Formula for AI Voice Assistants in Iranian Organizations
How much does an AI phone assistant cost? Discover the precise ROI calculation formula and a comparison of hidden human labor costs versus Aivand's intelligent solution.
Read more
Guide to Integrating AI Voice Assistants with Organizational VOIP Systems
How to connect an AI-powered VOIP voice assistant to Issabel or Asterisk without changing your infrastructure? A step-by-step guide to reducing call center costs.
Read more
Smart Clinic Receptionist: How to Enable 24/7 Appointment Scheduling Without Hiring New Staff?
With the Aivand smart clinic receptionist, make your clinic's call handling and appointment scheduling 24/7 without hiring new staff. Get a free assessment.
Read more
How to Eliminate Missed Calls in Your Organization Using AI?
How can you reduce customer missed calls to zero? Aivand's smart solution for increasing responsiveness, cutting costs, and improving your organization's financial balance sheet.
Read more
Why Do Customers Hate IVR? The Difference Between IVR and AI in Corporate Response
What is the difference between IVR and AI in customer response? Why do traditional IVR systems drive customers away, and how does an AI voice assistant reduce costs?
Read moreServices
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